Right to Rent compliance checks - straightforward ID validation

An easy way to verify tenant identity

As a landlord or letting agent, you are legally required to check that all prospective adult tenants have the Right to Rent your properties in England.

You’ve probably built a check into your letting processes. However, if you’re a letting agent dealing with a high-volume of diverse tenants, making visual inspections and photocopying an identity document can be unreliable and time consuming.

Robust identity checks are important to protect your organisation from fraud and reputational damage. Identity document validation technology (IDVT) can also help you establish a statutory excuse to protect your organisation from penalties.

Illustration showing a woman on her phone for an identity check to prove compliance

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How can TrustID help with Right to Rent checks?

If you’re a letting agent or housing organisation looking for a way to improve and streamline your Right to Rent checks, our identity document validation technology (IDVT) services could help.

TrustID can validate global identity documents in seconds using our online validation services which you can access from anywhere, or ask your tenants to upload their own document images using our ‘Guest Link’ email invite feature. Our interface with the UK Government’s Right to Rent online checking system also supports Right to Rent share code checks. Our services include cutting-edge facial recognition checks to further protect against imposters.

We offer a unique combination of technology and human support and our industry-leading, highly trained document analyst team are on hand 7-days a week. Our credit-based service has no minimum monthly spend, no set-up or training fees and there’s nothing to install or download.

Why consider digital verification for Right to Rent checks?

Meet verification standards

Our services help letting agents reach medium confidence and high confidence levels when making identity checks.

Make checks from anywhere

In today’s increasingly remote world, our easy-to-use service helps you to make quick, compliant checks from anywhere.
You can also invite your tenants to remotely upload images of their own documents, using our Guest Links feature.

Save time

Digital identity checks are quick. We return a result within minutes and our target response time is 2 business hours, 7 days a week.
Our easy-to-use services need very little training and we can set up your account quickly with no minimum monthly spend.

Reduce admin

Digital checks eliminate the need to photocopy and store paper copies of identity documents which saves time and greatly eases the administrative burden on staff. It also means that records can be easily stored for future reference and auditing purposes.

Accept genuine documents

With fraudulent documents becoming ever more sophisticated, digital checks assess the authenticity of identity documents and confirm that they are being presented by the person who owns them.

Why TrustID?

Digital identity document validation technology (IDVT)

Employers and landlords can choose to use certified Identity Document Service Providers (IDSPs) to carry out digital identity checks. At TrustID we were one of the first certified IDSPs for the digital Right to Rent and Right to Work Schemes and we currently support thousands of digital identity checks every week for our customers. Read more in our blog.

Introducing Mandatory Landlord Sanctions Checks

Our blog covers:

- - - What are sanction checks?
    - What are the consequences of failing to conduct sanctions checks?
    - How can you conduct a sanction check?
    - How can TrustID help?