TrustID Identity Verification API for Seamless Integration
Request a demoTrustID’s identity verification API is designed to help organisations integrate secure and compliant checks directly into their platforms. Whether you’re onboarding employees, verifying customer identities, or managing student admissions, our API offers a fast, flexible solution.
Used by HR platforms, payroll systems, housing providers, and applicant tracking systems, our API supports a wide range of use cases — all backed by expert support and clear documentation.
Our API allows you to upload checks directly from your own platform, receive a call back when checks are complete and download comprehensive results, data fields and reports.
Our ‘OnBoarding Widget’ is a Javascript only client component that launches in a popup and connects to the TrustID API Gateway to perform ID verification. Fully customisable to ensure that you offer customers a bespoke onboarding journey.
Our API combines powerful technology with expert support, helping you deliver reliable identity checks at scale.
Integrating TrustID identity checks into your own workflows and processes can help to streamline and simplify on-boarding. Integration means you can introduce higher quality and more robust identity verification whilst providing a better onboarding experience for your applicants and customers.
Read our latest blogUsing our comprehensive documentation, integration can be completed in just a few days, depending on your team’s experience. To get you started, we will set up a kick-off call to better understand your use-case. Then, we will provide access to our sandbox environment for testing, along with developer-friendly documentation and ongoing support from our team.
We don’t charge for development access or data usage during testing. However, we typically work with organisations planning to process a larger volume of checks so please get in touch to discuss your requirements.
Access our API documentation here
Our API supports integrated identity checks, whether you want to facilitate a few hundred or many thousands of checks.
Our documentation is written for developers and designed to be as clear as possible to help you easily implement identity verification.
Our expert team can support at different stages of your integration and our document analyst team are on hand to offer document advice if you need it too!
Once we’ve had a ‘kick-off’ discussion, we can quickly set you up an account on our development server so that you can easily test the API on a range of scenarios.
All scenarios use the API to receive results. Once an application has been processed, TrustID sends a webhook to let you know that the assessment is complete and that the results are available for retrieval. Your back-end system performs authentication with the TrustID server, then retrieves the results and extracts the required images and data which can be used to populate your own systems.
Using the API to Submit Applications and Receive Results: your back-end system uses the API to submit identity document images and related data which is already held there.
Using the API to Create Queued Applications and Receive Results: the API is able to “queue” up applications within the TrustID client portal. Your users log in to the TrustID portal with their own TrustID user accounts and then select the Queued application before then uploading their document images for that specific candidate or customer.
Using the API to Create Guest Links and Receive Results: the API can be used to create a secure single-use link which “Guests” can use to upload their own document images in a secure portal for processing. Once created, your back-end system can share that link with a candidate or customer or instruct TrustID to embed the link within an email and send it on your behalf.
Using the API to Receive Results: no data is uploaded from your back-end system; it just uses the API to receive notifications when results are ready for retrieval.
“We were impressed with the ease of the TrustID API. As soon as we met the team, we knew it was a safe option and that we could work well together”
Director of ATS, Fourth
If you’re considering integrating TrustID identity validation services into your platform, please get in touch.
What being ISO certified means
Our ISO 27001 certification shows that we follow information security best practice, helping to eliminate or minimise the risk of a security breach, keep information secure and ensure compliance with data protection regulations. Our ISO 9001 certification demonstrates that we’ve implemented a Quality Management Systems (QMS) to continuously improve our existing products and services. By achieving ISO 27701 certification, TrustID demonstrates its commitment to data privacy and security, by implementing a comprehensive framework to safeguard personal data and comply with privacy regulations.
