Skip to main content
DBS Icon (5)

Expert identity document verification at the heart of DBS checks.

GPG45 compliant identity verification from a leading, certified Identity Service Provider (IDSP) for Basic, Standard and Enhanced DBS checks

Request a quote

Digital DBS checks for employers: as easy as 1-2-3

3 easy steps for Digital DBS checks

1st step in our Know your Customer (KYC) checking process

You invite your candidate to capture their identity documents

Issue an email inviting your candidate to complete their check. With a single invitation, they can capture their identity documents, selfie and proof of address as well as all other data required by DBS. You can also combine a DBS and Right to Work check.

2nd step in our Right to Work checking process

We validate your candidate's information

We’ll check that the correct documents have been submitted, that they are valid and verify the candidate presenting them. Then we’ll return a straightforward report to your service confirming the results.

3rd step in our DBS checking process

You use our report to trigger the DBS check

You download our digital validation report to share with your DBS provider or use our service to submit the DBS check through the TrustID employer dashboard. We’ll let you know when it’s complete!

Some of our customers

NHS Logo
Manchester City Council
Oxford City Council Logo

How can TrustID help with Digital DBS checks?

Government DBS guidance allows a certified Identity Service Provider like TrustID to validate identity documents as part of a DBS check. Our Identity Document Validation Technology (IDVT) helps employers efficiently and compliantly check candidates’ identity for Basic, Standard and Enhanced DBS checks.

As a leading IDSP, our technology meets GPG45 Standards and we are certified for the Digital Schemes for DBS checks as well as Right to Work and Right to Rent. This means we can remotely validate identity, combining a Digital DBS identity check with a Digital Right to Work check, where applicable.

Our digital report will usually be returned with minutes. You can then initiate a DBS check from within our platform or download the digital report and share it with your DBS provider.

What is the DBS process?

Our straightforward digital-first DBS service explained in a few easy steps...

Wheel Graphic

Step 1:

Employer selects the level of DBS check and issues invite to applicant to begin identity check.

Step 2:

Applicant follows link to IDSP service to capture and upload image of their documents and ‘selfie’ image via mobile or tablet device.

Step 3:

Applicant enters address information and answers DBS questions.

Step 4:

IDSP assesses identity document, confirms liveness and facial match and completes electronic address verification before returning report to employer portal.

Step 5:

Employer answers additional DBS questions and initiates DBS check.

Step 6:

DBS application countersigned and submitted.

Step 7:

DBS check processed and result returned to candidate.

Step 8:

Candidate report updated and employer notified of completed DBS result.

Considering Digital DBS Checks?

Our Digital DBS guide covers:

  • The importance of verifying identity for DBS checks
  • How digital DBS checks work
  • The benefits of using digital identity validation for DBS checks
  • Answers to frequently asked questions about DBS checks

Why choose TrustID to support your DBS checks?

Streamline your digital Basic, Standard and Enhanced DBS check process

Simple AML checks

Easy to use service

Straightforward process for candidates to share identity documents, address details and all data required by Disclosure Services through a single process via app or non-app routes

2 people speach bubbles

Support from our expert human team

We use a unique combination of cutting-edge technology and an industry-leading expert analyst team who are on hand 7-days a week to review candidate submissions and offer support and guidance.

Secure identity document scanning services

Secure checks

TrustID is ISO9001, ISO27001 and ISO27701 certified, demonstrating our best practice in information security and quality management as well as our commitment to data privacy and security.

Easy to use identity document scanners

Reduced internal administrative burden

Complete DBS and Right to Work checks quickly and easily without having to meet candidates face to face. The candidate simply uploads their evidence and a selfie image using a mobile device, whenever and from wherever it suits them.

Quick Right to Work (RTW) checks

Speed up checks

A robust and accurate digital identity validation and address check gets the application process started more quickly for your candidates and reduces the margin for error.

Some of our services to support your DBS compliance

Face Biometrics

Face Biometrics

Add facial biometrics to your Digital DBS checks to support compliance.

TrustID is a Government certified IDSP

One of the first IDSPs to receive certification for the digital DBS, Right to Work and Right to Rent Schemes

Some of our accreditations

Crown Commercial Supplier logo
Cyber Essentials Plus Logos