Online Identity Checks

Electronic identification checks are a critical process to ensure that the person you are dealing with is who they claim to be. In many cases, an identity check starts with the verification of a government-issued identity document (such as a passport or ID card).

Electronic identity checks bring the concept of identity verification to today’s remote and online world. As well as assessing an applicant’s identity document, digital identity checking solutions process data from a range of different sources including contextual data, such as voter registration and address information. For additional security, you can add selfie capture and face-matching biometric technology to confirm that the identity matches the claimant.

Automated electronic identity checks can take a front-line role in detecting fraudulent identity documents across HR, on-boarding and compliance teams and help them to:

• Save time: Electronic identification checks speed up identity verification with results returned within minutes, allowing you to process more applicants more quickly.
• Reduce risk: electronic identity checks reduce the risk of employing illegal workers or falling victim to money-laundering or fraud.
• Build trust: an identity checking service gives you greater confidence in the identity of prospective applicants, employees or customers.
• Safeguard reputation: a robust identity verification process deters would-be fraudsters and reassures genuine applicants that you take fraud seriously.

Identity document check technology is increasingly used by organisations of all sizes across the public and private sector.

The latest Home Office guidance recognises the important role that Identification Document Verification Technology (IDVTs) can play in supporting an organisation’s identity document check process and identifying fraudulent documentation to prevent it being used for many purposes, including to:

• obtain employment or accommodation in the UK, as part of a Right to Work or Right to Rent checks.
• work in vulnerable sectors, for example where an individual requires a DBS check.
• obtain access to controlled premises or services, such as secure areas or licensed premises.
• apply for access to public services.
• obtain financial services.
• buy high-value goods and services.

TrustID online electronic identification checks are accessible from your laptop or mobile device. You can capture and upload images of ID documents and upload them to our secure web service. Alternatively, you can use the ‘Guest Links’ function which issues a one-time email invitation to your applicants for them to upload document images themselves. Our service then verifies critical security information held with the identity document to assess its authenticity and returns a full .pdf report to your account. Any documents which can’t be automatically read or which are suspicious are referred to our expert document analyst team for further assessment, at no additional cost.

If you want to find out more about how our digital identity validation service supports digital Right to Work checks, read our blog.

The TrustID service usually returns an identity document verification result within a few minutes and our target response time is 2 hours from 8am to midnight, 7-days a week.

Our online identity checking service is sold on a pay-per-check basis. Your business can set up an account and then top the account up with credits – one credit is equal to one document check. There is no cost to set up an account or for additional user licenses and we have a low minimum credit order. To find out more, please get in touch.

No, there is no extra cost involved if our team of document analysts are required to look at the identity document which is uploaded.  Credits are priced the same, whether the identity validation is handled exclusively by the software or the document is viewed by an identity expert.